What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.

How long will it take to receive my order?
Orders are processed within 2 business days, and standard shipping typically takes 3-7 business days for delivery.

Can I cancel or modify my order after placing it?
You can cancel or modify your order within 6 hours of placing it. Once the order has been processed and shipped, cancellations are no longer possible.

How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can track your order in the Track Your Order section or via the courier’s website.

Do you offer international shipping?
Yes, we ship internationally. However, please note that customs fees and duties are the responsibility of the customer.

How can I return an item?
If you wish to return a product, please contact us via email at customerservice@vitaliafit.com within 30 days of receiving your order. Items must be unused and in their original condition.

How long does it take to receive a refund?
Refunds typically take 2-7 business days after the return is approved. The refund will be issued to the original payment method.

What should I do if my order arrives damaged?
If your order arrives damaged, please contact us immediately at customerservice@vitaliafit.com with a photo of the damaged product. We will arrange for a replacement or a refund.

How can I contact you for further assistance?
You can reach us via email at customerservice@vitaliafit.com or by phone at +66 415773678. We’re happy to assist you!